Book and notify
planned
B
Barb Smith
when we book an appointment and use the book and notify, the patients only get a message saying that they are booked.
Can we get it set up that when we use this book and notify button to have it also say what they are booked for ? like if it is booked as a phone call, video call or in office appointment?
M
Michelle Rector-Murphy
also have the book and notify attached to not just a patient's email but to have it done as a text message as well and then patient will still receive their reminder text at the allotted amount of time of our choosing!
Gabrielle Veilleux
planned
Gabrielle Veilleux
Merged in a post:
Customize email notifications
R
Raphael Rush
The email notifications only say that patients have an appointment in the clinic at date and time. It would be nice to customize this eg with provider name, clinic contact info, instructions, etc.
A
Ali Hazari
This would be very helpful, would really like to see this
A
Avery Gudgeon
I second this! It would be preferred to have contact information, as currently it says to call clinic to cancel but there is no reminder of clinic address or number. We see patients by referral, and so they have not been the one to initiate the call/ booking process, and might not have the phone # handy to be able to call us to cancel or reschedule.
It would be even better to allow for customization to allow for including clinic website, instructions for prep etc.
R
Raphael Rush
Ideally also provide clinic location/map and instructions by appointment type. The reminder character limit is just too short.