Initial patient message
P
Phillip Smith
When a patient receives their first (ever) message they are invited to enter a password.
A lot of my patients have been confused by this as it doesn't say that they need to create a password, just to enter one. This leads people to believe that they should already have a password and they don't know what it is.
Can this be made more clear - just "create your password" would do.
M
Mohammed Loubani
Dr. Smith,
Thanks for sharing this feedback idea. We'll update the label to make this more clear.