Please restrict patients to only booking 1 appt per calendar day when booking online. OHIP doesn't pay for multiple FMD consults on the same day. If they try to, your message could be 'you are only allowed to book 1 appt per day, please choose another day for your appt or contact the clinic', just like when a questionnaire outcome for them disallows them to book an appt. Then we could manually make an extra appt the same day if they call up, eg if they want to come in at a different time for a vaccine, etc. thanks