Greetings,
Firstly, I’d like to say that the self check-in feature is a great addition and has been working well overall. However, I would like to suggest an improvement that could help address a potential issue we’ve encountered.
Currently, the QR code generated for check-in remains the same, and we noticed that it is possible for someone to take a picture of the code and check in remotely. This can cause confusion, as the system might show a patient as checked in even if they are not physically present at the clinic. For example, during testing, we were able to check in from Waterloo for an appointment in Cambridge.
To avoid such situations, I suggest integrating a geolocation lock into the check-in process. This would ensure that the patient can only check in when they are within a defined proximity of the clinic location. It would significantly improve accuracy and help maintain better coordination between staff and patients.
Thank you for considering this suggestion.