Dear Avaros Team, First, I want to commend you on enabling rich text formatting and the ability to embed images directly into clinical notes. This feature significantly enhances the flexibility and clarity of documentation within the EMR. I am not sure if any one requested this feature, however, I’ve noticed a limitation when it comes to downloading or faxing these notes. Currently, the exported or faxed notes directly from the e-chart revert to the older OSCAR-style plain text format, stripping away all rich text formatting and embedded images. This creates workflow inefficiencies, particularly when we need to fax or save notes in their original, formatted form. Could you please enable the ability to download and fax encounter notes while retaining the exact rich text formatting, including any embedded media? This enhancement would eliminate the need to utilize an eForm for faxing purposes, saving valuable time and streamlining clinical workflows. By ensuring that downloaded and faxed notes preserve their formatting and content as displayed in the EMR, users would benefit from: Improved documentation accuracey. Enhanced clarity for external communication. Significant time savings & streamlined workflows. Thank you for considering this feature request.